Who should attend?
The course is an exposure to user studies, interaction
design, usability evaluation and user experience metrics for
working professionals.
This course is for you if you are:
- A user interface designer with little formal exposure to design
- A design professional with experience in another design field and
now want to move to interaction design
- A software professional with experience in user interface design,
but no formal training
- A quality professional in the IT industry, who would like to learn
about usability
- A product manager responsible for the delivery of software products
- An account executive responsible for client interaction in the IT
industry
- A faculty member in an engineering college who
would like to teach a course on HCI.
Goals
- To get an exposure to issues, theories, principles and concerns relating
to human interaction with interactive products
- To practice the process and the techniques for user studies, interaction
design and usability evaluation
After attending the course, participants should be able to
conceptualise, design and evaluate interactive products systematically. Those who are already involved in these activities should be able to improve the quality of their work, and will understand the theory behind what they
do. Those
responsible for the software development process will be able to make
the process in their organizations more user-centered.
For contents, schedule and
fees,
scroll down. While there are many guest lectures planned, a large
part of the course will be conducted by Prof.
Anirudha Joshi.
The names of other speakers will be announced later.
To see a list of past participants, click here.
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Interviewing
users
Users first. We start with understanding user needs by learning the technique
of contextual interview. We also spend some time to initiate and understand
the project we will be doing. |
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Analysis, identifying
user needs
Next, we learn how to analyze interviews and document findings in the
form of insights, problems, design ideas and work models. We compare
the contextual interview with other techniques such as focus groups and
rapid
assessment
process and apply them in more interviews. |
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Consolidation
We learn to consolidate findings across users by techniques such as affinity
diagrams and personas. Groups finish off about ten interviews each, analyze
them and identify the user needs, goals, problems and constraints as well as new design opportunities. We end this stage of the course with a round of presentations by each group.
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Design, HCI basics, product definitions
Now the fun begins - we get into design, continuing to apply what we
learn in projects. We start with understanding some basic concepts related to HCI - layers of user experience, conceptual models, user modelling
techniques, design process, product goals and scenarios. Each group continues to do its project work in paralllel.
Groups conceptualise a solution in the form of a product definition, take a look
at design of detailed interfaces, information and voice user interfaces.
Within a short span, most groups design detailed prototypes
and present their ideas to their peers.
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Evaluation,
UX metrics, integration with software engineering
Towards the end of the course, we look at evaluating interactive products. We look at principles, heuristics of
interaction and interface design and touch upon patterns, guidelines and standards. This we follow up with an exposure to several usability evaluation
techniques and user experience metrics, some of which groups apply in their projects to evaluate the new prototypes. We also look at ways of integrating the design process
in software
engineering.
We wrap up the course with a final presentation by each group. |
Guest Lectures / Case Studies /
Activities
On some of the days, we will have a guest lecture, a case study or an activity.
Guest lecture topics are still being decided, but could be on-screen
typography, information visualisation,
animation in interactive products, patterns in interaction
design, information architecture, emotional design,
interaction design for Indian needs, accessibility etc.
Course contents are tentative and will be fine-tuned subsequently.
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Day
I
Wed, Jul 10 |
Day
II
Thu, Jul 11 |
Day
III
Fri, Jul 12 |
Day
IV
Sat, Jul 13 |
Day
V
Sun, Jul 14 |
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Work models |
Consolidating by Affinity Modelling |
Interview
4-10 |
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Introductions and startup |
Personas |
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Contextual interview |
Other user studies techs. |
Case studies |
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CI Practice
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Interpretation session |
Interpretation
2 |
Interpretation
4-10 |
Affinity |
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Analysis and tips |
Interpretation
1 |
Sharing,
redefining focus |
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Planning
a CI |
Interview
2 |
Interview + Interpretation
3 |
Day
VI
Mon, Jul 15 |
Day
VII
Tue, Jul 16 |
Day
VIII
Wed, Jul 17 |
Day
IX
Thu, Jul 18 |
Day
IX
Fri, Jul 19 |
Day
XI
Sat, Jul 20 |
Day
XII
Sun, Jul 21 |
Layers of user experience |
Design process |
Heuristics and Principles
of HCI |
Case studies: Interaction
design for development |
Usability evaluation |
Improvements and prototyping
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Test design,
recruitment |
Conceptual models |
Goals of HCI
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User models |
Defining
product goals |
Affinity |
Interaction design with cenarios |
Conceptual models, personas and scenarios |
Interface
design and detailing |
Presentation
II: Concepts and detailing |
Usability
evaluations
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Personas and scenarios |
Presentation
I: User studies |
On-screen typography |
Design detailing |
Information design |
Heuristic
evaluation |
Day
XIII
Mon, Jul 22 |
Day
XIV
Tue, Jul 23 |
Day
XV
Wed, Jul 24 |
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UX metrics |
Integrating HCI and SE |
Presentation
III: Prototypes and UT findings |
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Usability
evaluations |
Usability
evaluations |
blank blank blankblank |
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Lessons
learnt and Wrap up |
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Usability
evaluations |
Usability
evaluations |
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blank blank blankblank |
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Voice-based interfaces |
TBD |
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The contents and the schedule are tentative and subject to change.
Fees include course materials, lunch and refreshments
during the course. The fees are inclusive of 12.36% service tax. To register, please send a demand draft for the fees
in favour of "Registrar
IIT Bombay, CEP account" to: Anirudha Joshi, Industrial Design
Centre, IIT Bombay, Mumbai 400 076. Please note that TDS need not
be deducted towards payments
made to IIT Bombay. Alternatively, you may transfer
the amount to IIT Bombay account and inform me (anirudha[at]iitb.ac.in)
the amount, the transaction ID, the bank branch name, your name and the date of transfer.
Name of the Payee : Registrar, IIT Bombay, CEP Account
Name of the Bank : State
Bank of India
Banker's address : IIT Powai Branch, A.S. Marg, Powai,
Mumbai-400 076 India.
Phone : +91-22-25728555
Bank A/c No. : 10725729128
Account Type : CURRENT
MICR Code : 400002034
IFSC / BIC Code : SBIN0001109
If your organization needs
an invoice before it can send payment, please request
for an invoice for Early registration by May 15, and for Late
registration by June 10.
Cancellation Policy: 100% refund till June 25, 50% refund till July 3,
0% refunds after that. Participant exchange allowed till July 9.
Accomodation: Shared accomodation is available in the IIT Bombay
guest house for a limited number of participants from July 10 (evening)
to July 24 (morning). If you require guest house accommodation, do mention this
at
the time
of
registration and I will confirm the availablity immediately.
Please
note that accommodation costs are not included in the
fees. Expect costs to be approximately
Rs.
1,300 per
head, per day, including meals on shared basis. Please do
not send the accommodation
cost at the time of registration - you need to pay
these when you check out.
If you
need
more information please contact anirudha[at]iitb.ac.in.
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