Who should attend?
This course is for working professionals who want
to do interaction design, information architecture or usability evaluation.
This course is for you if you are:
- A software professional with experience in user interface design,
but no formal training
- A quality professional in the IT industry, who would like to learn
about usability
- A design professional with experience in another design field and
now want to move to interaction design
- A product manager responsible for the delivery of software products
- An account executive responsible for client interaction in the IT
industry
- A faculty member in an engineering college who
would like to teach a course on HCI.
Goals
- To get an exposure to issues, theories, principles and concerns relating
to human interaction with interactive products
- To practice the process and the techniques for user studies, interaction
design and usability evaluation
After attending the course, participants should be able to undertake
design of interactive products. Those who are already involved in interaction
design should be able to improve the user experience quality of the products
they design, and will understand the theory behind what they
do. Those
responsible for the software development process will be able to make
the process in their organizations more user-centered.
For contents, schedule and
fees,
scroll down. While there are many guest lectures planned, a large
part of the course will be conducted by Prof.
Anirudha Joshi.
The names of other speakers will be announced later.
To see a list of past participants, click here.
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Day
I - User Studies
Users first. We start with understanding user needs by learning the technique
of contextual interview. We also spend some time to initiate and understand
the project we will be doing. |
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Day II- Analysis
Next, we learn how to analyze interviews and document findings in the
form of insights, design ideas and work models. We compare the contextual
interview with other techniques such as focus groups and rapid assessment
process and apply them in more interviews. |
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Day
III, IV - Consolidation, Product Definition and HCI Basics
We learn to consolidate findings across users by techniques such as affinity
diagrams and personas. Groups finish off about five interviews each, analyze
them and document the requirements in the form of a product definition.
On day IV we start understanding basics of HCI - the layers of user experience
in interactive products, some concepts in cognitive psychology and more
user modelling
techniques.
We end Day IV with a round of presentations. |
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Day
V to IX- Design
Now the fun begins - we get into design from day V, applying what we learn
in projects. We start with understanding
of the design process, product goals and scenarios. Day VI and VII are
the weekend - marinate in what you have learnt, catch up on work, trek
on the hill, or just relax. On Day VIII
and
IX
we are back to the classroom with a deep dive into principles and heuristics
of
HCI, typography and information design. Our project work proceeds in paralllel.
By end of Day IX, you should have designed your first cut prototypes to
represent your ideas and show-case your learning.
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Day
X, XI and XII - Evaluation, UX Metrics and Integration with SE
On day X, XI and XII we try our hand at some usability evaluation techniques.
We then look at ways of integrating the HCI design process in software
engineering processes and some new research
in user
experience
metrics.
We wrap up the project with a presentation by each group and carry home
our
lessons
learnt. |
Guest Lectures / Case Studies /
Activities
We end each day with a guest lecture, a case study or an activity.
Guest lecture topics are still being decided, but could be on-screen
typography, information visualization,
animation in interactive products, patterns in interaction
design, information architecture, emotional design,
interaction design for Indian needs, accessibility, plus a few case
studies.
Course contents are tentative as of now. They will be fine-tuned in
due course.
Day
I
Mon, Mar 23 |
Day
II
Tue, Mar 24 |
Day
III
Wed, Mar 25 |
Day
IV
Thu, Mar 26 |
Day
V
Fri, Mar 27 |
Introductions |
Work models |
Affinity, model consolidation |
Layers of user experience |
Design process |
Contextual interview |
Interpretation session |
Personas |
Conceptual models |
Goals of HCI
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CI Practice |
Other user studies techs. |
Interpretation
session 2 |
User models |
Defining product goals |
Analysis and tips |
Interpretation
session 1 |
Interview
3 / 4 / 5 |
Affinity,
personas |
Scenarios |
Planning,
defining project focus |
Sharing,
redefining focus |
Interpretation
session 3, 4, 5 |
Scenarios and conceptual
model |
Interview
1
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Interview
2 |
Presentations
I |
TBD
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Day
VIII
Mon, Mar 30 |
Day
IX
Tue, Mar 31 |
Day
X
Wed, Apr 1 |
Day
XI
Thu, Apr 2 |
Day
XII
Fri, Apr 3 |
Heuristics and Principles
of HCI |
On-screen typography |
Heuristic evaluation |
Usability evaluation |
Integrating HCI and SE processes |
Information design |
Heuristic
evaluation |
Test design |
User experience metrics |
TBD |
UXM calculation
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Interface design |
Prototypes |
Improvements |
Usability
evaluation |
Presentation II
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Lessons learnt |
TBD |
TBD |
TBD |
TBD |
Wrap up
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The contents and the schedule are tentative and subject to change.
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Working professionals |
Faculty members |
Register before |
Early (closed) |
Rs.
28,000 |
Rs.
14,000 |
February 10, 2009* |
Late (closed) |
Rs.
32,000 |
Rs.
16,000 |
March 2, 2009* |
Walk-in |
Rs.
36,000 |
Rs. 18,000 |
March 18, 2009 |
* If your organization needs
an invoice before it can send payment, please request for an invoice
for Early registration before January 30, and for Late
registration
before February 19.
To register, please send a demand draft for the fees in favour of "Registrar
IIT Bombay, CEP account" to: Anirudha Joshi, Industrial Design
Centre, IIT Bombay, Mumbai 400 076. Fees include course materials,
lunch and refreshments during the course. Please
note that TDS need not be deducted towards payments made to IIT Bombay.
Accomodation is available in the IIT Bombay
guest house to a limited number of people. If you require
guest house accommodation, do mention this at the time of registration.
Please
note that accommodation costs are not included in the fees (expect
costs approximately
Rs.
650 per
head, per day, shared, including meals). Please do
not send the accommodation
cost at the time of registration - you need to pay
these when you check out.
If you
need
more information please contact anirudha[at]iitb.ac.in.
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