Who should attend?
The course is an exposure to user studies, interaction
design, usability evaluation and user experience metrics for
working professionals.
This course is for you if you are:
- A user interface designer with little formal exposure to design
- A design professional with experience in another design field and
now want to move to interaction design
- A software professional with experience in user interface design,
but no formal training
- A quality professional in the IT industry, who would like to learn
about usability
- A product manager responsible for the delivery of software products
- An account executive responsible for client interaction in the IT
industry
- A faculty member in an engineering college who
would like to teach a course on HCI.
Goals
- To get an exposure to issues, theories, principles and concerns relating
to human interaction with interactive products
- To practice the process and the techniques for user studies, interaction
design and usability evaluation
After attending the course, participants should be able to undertake
design of interactive products. Those who are already involved in interaction
design should be able to improve the user experience quality of the products
they design, and will understand the theory behind what they
do. Those
responsible for the software development process will be able to make
the process in their organizations more user-centered.
For contents, schedule and
fees,
scroll down. While there are many guest lectures planned, a large
part of the course will be conducted by Prof.
Anirudha Joshi.
The names of other speakers will be announced later.
To see a list of past participants, click here.
|
|
|
|
|
Interviewing
users
Users first. We start with understanding user needs by learning the technique
of contextual interview. We also spend some time to initiate and understand
the project we will be doing. |
|
|
|
Analysis, identifying
user needs
Next, we learn how to analyze interviews and document findings in the
form of insights, problems, design ideas and work models. We compare
the contextual interview with other techniques such as focus groups and
rapid
assessment
process and apply them in more interviews. |
|
|
|
|
|
|
|
Consolidation,
product definition, HCI Basics
We learn to consolidate findings across users by techniques such as affinity
diagrams and personas. Groups finish off about six interviews each, analyze
them and document the requirements in the form of a product definition.
On day V we start understanding basics of HCI - the layers of user experience
in interactive products, some concepts in cognitive psychology and more
user modelling
techniques.
We end Day V with a round of presentations.
|
|
|
|
|
|
|
Design
Now the fun begins - we get into design from day VII, applying what we
learn in projects. We start with understanding
of the design process, product goals and scenarios. On Day VII
we deep dive into principles and
heuristics of
HCI and design detailing. Our project work proceeds in paralllel.
We also take a look
at design of detailed interfaces, information and voice user interfaces.
By end of Day IX, you should have designed your first cut prototypes
to
represent your ideas and show-case your learning and presented your
achievements to other groups.
|
|
|
|
|
|
|
|
Evaluation,
UX Metrics, Integration with SE
Towards the end of the course, we try our hand at some usability evaluation
techniques. We then look at ways of integrating the HCI design process
in software
engineering processes and some new research
in user
experience
metrics.
We wrap up the project with a presentation by each group and carry home
our
lessons
learnt. |
Guest Lectures / Case Studies /
Activities
We end each day with a guest lecture, a case study or an activity.
Guest lecture topics are still being decided, but could be on-screen
typography, information visualization,
animation in interactive products, patterns in interaction
design, information architecture, emotional design,
interaction design for Indian needs, accessibility, plus a few case
studies.
Course contents are tentative and will be fine-tuned subsequently.
|
|
Day
I
Wed, Jun 29 |
Day
II
Thu, Jun 30 |
Day
III
Fri, Jul 1 |
Day
IV
Sat, Jul 2 |
Day
V
Sun, Jul 3 |
|
|
Introductions |
Work models |
Affinity, model consolidation |
|
|
|
|
Contextual interview |
Interpretation session |
Personas |
Interview
4-6 |
|
|
CI Practice |
Other user studies techs. |
Case studies |
|
|
|
|
Analysis and tips
|
Interpretation
1 |
Interpretation
2 |
|
|
|
|
Planning
a CI |
Sharing,
redefining focus |
Interview
3 |
Interpretation
4-6 |
|
|
Interview
1
|
Interview
2 |
Interpretation
3 |
|
|
Day
VI
Mon, Jul 4 |
Day
VII
Tue, Jul 5 |
Day
VIII
Wed, Jul 6 |
Day
IX
Thu, Jul 7 |
Day
IX
Fri, Jul 8 |
Day
XI
Sat, Jul 9 |
Day
XII
Sun, Jul 10 |
Layers of user experience |
Design process |
Heuristics and Principles
of HCI |
Usability evaluation |
Case studies: Interaction
design for development |
Tutorial
on eye movement recorders (tentative) |
|
Conceptual models |
Goals of HCI
|
|
User models |
Defining
product goals |
Heuristic
evaluation |
|
Affinity,
personas |
Scenarios |
Interface
design
|
Presentation
II |
Improvements |
Usability
evaluations |
Scenarios |
Prototyping |
Test design,
recruitment |
|
|
Presentation
I |
On-screen typography |
Design detailing |
Information design |
Voice-based interfaces |
|
|
Day
XIII
Mon, Jul 11 |
Day
XIV
Tue, Jul 12 |
|
|
|
|
|
UX metrics |
Integrating HCI and SE |
|
|
|
|
|
Usability
evaluations |
Presentation
III |
|
|
|
|
|
|
|
|
|
|
Usability
evaluations |
Lessons
learnt
|
|
|
|
|
|
Wrap up
|
|
|
|
|
|
TBD
|
|
|
|
|
|
|
The contents and the schedule are tentative and subject to change.
Update on 30-5-11: The course is now full and closed
for registrations.
Fees include course materials, lunch and refreshments
during the course. To register, please send a demand draft for the fees
in favour of "Registrar
IIT Bombay, CEP account" to: Anirudha Joshi, Industrial Design
Centre, IIT Bombay, Mumbai 400 076. Please note that TDS need not
be deducted towards payments
made to IIT Bombay.
Alternatively, you may transfer
the amount to IIT Bombay account and inform me (anirudha[at]iitb.ac.in)
the amount, the transaction ID and the date of transfer.
Name of the Bank : State
Bank of India
Banker's address : IIT Powai Branch, A.S. Marg, Powai,
Mumbai-400 076 India.
Phone with code : +91-22-25728555
Bank A/c No. : 10725729128
Account Type : CURRENT
MICR Code : 400002034
IFSC / BIC Code : SBIN0001109 If your organization needs
an invoice before it can send payment, please request
for an invoice for Early registration before May 16, and for Late
registration before
June 9.
Cancellation policy - 100% refund till June 9, 50% refund till June 20,
0% refunds after June 20. Exchange allowed till September 29.
Shared accomodation is available in the IIT Bombay
guest house for a limited number of participants from June 28 (evening)
to July 13. If you require guest house accommodation, do mention this
at
the time
of
registration.
Please
note that accommodation costs are not included in the
fees (expect costs to be approximately
Rs.
750 per
head, per day, including meals). Please do
not send the accommodation
cost at the time of registration - you need to pay
these when you check out.
If you
need
more information please contact anirudha[at]iitb.ac.in.
|