Who should attend?
This course is for working professionals who want to
learn techniques in usability evaluation.
This course is for you if you are:
- A professional with experience in user interface
design, but no formal training in usability evaluation
- A quality professional in the IT industry, who would
like to learn about usability
- A product manager responsible for the delivery of
software products
- A faculty member in an engineering college who would
like to teach a course on HCI.
Goals
This workshop aims at giving an exposure to
issues, theories, principles and concerns relating to usability evaluation
of interactive products and giving some practice
with key usability evaluation techniques. After attending the course,
participants should be able to undertake evaluation of interactive
products.
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Day
I - User Experience Goals, Heuristics and Metrics
We start understanding basics of HCI - the layers
of user experience in interactive products, conceptual models,
user models and user experience goals and some UX metrics.
We end the first day
with goal setting
and
a first-cut calculation of UX metrics. |
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Day
II- Heuristic Evaluation
In the morning, we look at the heuristics and principles of HCI.
Next, we learn the discount usability technique of heuristic
evaluation.
Groups
end the day by evaluating a product and report usability problems.
We also do our second round of UX Metrics calculation. |
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Day
III-V - Usabiilty testing
Next we learn the different techniques of usability evaluation
with real users. Groups then design a test for a product, create
a screener, recruit real users, execute the test and report findings.
We also do our third round of UX Metrics calcuations. |
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Faculty
While there may be a few guest lectures,
a large part of the course will be conducted by Prof.
Anirudha Joshi. The names of other speakers will be announced later.
Schedule
Day
I
Tue, Jul 21 |
Day
II
Wed, Jul 22 |
Day
III
Thu, Jul 23 |
Day
IV
Fri, Jul 24 |
Day
V
Sat, Jul 25 |
Introductions |
Heuristics and Principles
of HCI |
Usability
evaluation |
Presentations
of test design |
KLM GOMS |
Layers of
user experience |
User
tests and analysis |
Additional
tests, analysis & UX Metrics 3 |
Conceptual
models |
Test design |
Goals of HCI |
Heuristic
evaluation |
Recruitment |
Presentations of findings |
UX Metrics |
Heuristic
evaluation |
Pilot
tests |
Wrap
up |
Goal
setting & UX Metrics 1 |
Report
writing & UX Metrics 2 |
Pilot
tests |
TBD
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The contents and the schedule are tentative and subject to change.
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Working professionals |
Faculty members |
Register before |
Early (closed) |
Rs.
10,000 |
Rs.
5,000 |
July 6, 2009* |
Late (closed) |
Rs.
12,000 |
Rs.
6,000 |
July 15, 2009* |
Walk-in |
Rs.
15,000 |
Rs. 7,500 |
July 20, 2009 |
* If your organization needs
an invoice before it can send payment, please request for an invoice
for Early registration before June 29th, and for Late
registration
before July 8th.
To register, please send a demand draft for the fees in favour of "Registrar
IIT Bombay, CEP account" to: Anirudha Joshi, Industrial Design
Centre, IIT Bombay, Mumbai 400 076. Fees include course materials,
lunch and refreshments during the course. Please
note that TDS need not be deducted towards payments made to IIT Bombay.
Please note, accomodation is not available in the IIT Bombay
for this workshop. Participants need to make their own arrangements. Updated
30-6-09: We have made some bookings
in the MTNL guest house which is near our campus. The rates
will
be Rs. 1,800 per day,
per person on twin sharing basis. The rates are inclusive of meals.
To avail this accomodation, you need to send additional Rs. 9,000 towards
accomodation charges for 5 nights by July 10th.
If you need more information
please contact anirudha[at]iitb.ac.in.
This is a call for products for evaluation during the workshop. To
nominate a product for the workshop:
- The product must be ready for evaluation - a working product or at
least a near-working prototype that is ready to face users.
- The product
must be available to participants and users during the workshop (not
encumbered by confidentiality issues).
- It should not require a fancy
platform to run. We will have some
standard computers, a net connection, a few models of mobile phones
etc. Anything special, you will need to provide.
- The targeted users
should be easy to find in Mumbai. Some examples
of users we can't find easily include farmers, native Japanese
speakers, or CEOs who commute to work in a helicopter. (We do find
a
few of the last two in Mumbai, but they won't come as users to
our
workshop as users easily).
- One person who represents the product must
be available through out
the workshop (and a bit before it as well, to answer some questions).
Product nomination for the workshop free of cost,
provided at
least one participant representing the product is also nominated to
participate (see fees above). Ideally, we would like two people to participate
- the
product manager and the user experience designer.
To nominate a product for the
workshop, please send the following
preliminary information to anirudha[at]iitb.ac.in by
July 1st:
- What is the product about? In what stage of development is it? How
will it be available during the workshop?
- Who are the targeted users?
- Who will represent the product during
the workshop?
If you
need
more information please contact anirudha[at]iitb.ac.in.
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