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Workshop on Usability Evaluation 2009

IDC, IIT Bombay is happy to announce a five-day workshop on usability from July 21-25, 2009. During the workshop, participants will evaluate some products using techniques such as heuristic evaluation, think aloud usability
testing, card sort, performance testing, system usability scale and user experience goal achievement metric.

Call for Participants | Fees | Call for Products
Time: 9:00 am to 5:30 pm
Venue: IIT Bombay Guest House
Directions to IDC


Call for Participants

Who should attend?

This course is for working professionals who want to learn techniques in usability evaluation. This course is for you if you are:

  • A professional with experience in user interface design, but no formal training in usability evaluation
  • A quality professional in the IT industry, who would like to learn about usability
  • A product manager responsible for the delivery of software products
  • A faculty member in an engineering college who would like to teach a course on HCI.


This workshop aims at giving an exposure to issues, theories, principles and concerns relating to usability evaluation of interactive products and giving some practice with key usability evaluation techniques. After attending the course, participants should be able to undertake evaluation of interactive products.

Layers of UX   Day I - User Experience Goals, Heuristics and Metrics
We start understanding basics of HCI - the layers of user experience in interactive products, conceptual models, user models and user experience goals and some UX metrics. We end the first day with goal setting and a first-cut calculation of UX metrics.

Day II- Heuristic Evaluation
In the morning, we look at the heuristics and principles of HCI. Next, we learn the discount usability technique of heuristic evaluation. Groups end the day by evaluating a product and report usability problems. We also do our second round of UX Metrics calculation.





  Day III-V - Usabiilty testing
Next we learn the different techniques of usability evaluation with real users. Groups then design a test for a product, create a screener, recruit real users, execute the test and report findings. We also do our third round of UX Metrics calcuations.


While there may be a few guest lectures, a large part of the course will be conducted by Prof. Anirudha Joshi. The names of other speakers will be announced later.


Day I
Tue, Jul 21
Day II
Wed, Jul 22
Thu, Jul 23
Day IV
Fri, Jul 24
Day V
Sat, Jul 25
Introductions Heuristics and Principles of HCI   Usability evaluation Presentations of test design KLM GOMS
Layers of user experience User tests and analysis Additional tests, analysis & UX Metrics 3
Conceptual models Test design
Goals of HCI Heuristic evaluation Recruitment Presentations of findings
UX Metrics Heuristic evaluation Pilot tests Wrap up
Goal setting & UX Metrics 1 Report writing & UX Metrics 2 Pilot tests TBD

The contents and the schedule are tentative and subject to change.



Working professionals

Faculty members

Register before

Early (closed) Rs. 10,000 Rs. 5,000 July 6, 2009*
Late (closed) Rs. 12,000 Rs. 6,000 July 15, 2009*
Walk-in Rs. 15,000 Rs. 7,500 July 20, 2009

* If your organization needs an invoice before it can send payment, please request for an invoice for Early registration before June 29th, and for Late registration before July 8th.

To register, please send a demand draft for the fees in favour of "Registrar IIT Bombay, CEP account" to: Anirudha Joshi, Industrial Design Centre, IIT Bombay, Mumbai 400 076. Fees include course materials, lunch and refreshments during the course. Please note that TDS need not be deducted towards payments made to IIT Bombay.

Please note, accomodation is not available in the IIT Bombay for this workshop. Participants need to make their own arrangements. Updated 30-6-09: We have made some bookings in the MTNL guest house which is near our campus. The rates will be Rs. 1,800 per day, per person on twin sharing basis. The rates are inclusive of meals. To avail this accomodation, you need to send additional Rs. 9,000 towards accomodation charges for 5 nights by July 10th.

If you need more information please contact anirudha[at]iitb.ac.in.

Call for Products

This is a call for products for evaluation during the workshop. To nominate a product for the workshop:

  • The product must be ready for evaluation - a working product or at least a near-working prototype that is ready to face users.
  • The product must be available to participants and users during the workshop (not encumbered by confidentiality issues).
  • It should not require a fancy platform to run. We will have some standard computers, a net connection, a few models of mobile phones etc. Anything special, you will need to provide.
  • The targeted users should be easy to find in Mumbai. Some examples of users we can't find easily include farmers, native Japanese speakers, or CEOs who commute to work in a helicopter. (We do find a few of the last two in Mumbai, but they won't come as users to our workshop as users easily).
  • One person who represents the product must be available through out the workshop (and a bit before it as well, to answer some questions).

Product nomination for the workshop free of cost, provided at least one participant representing the product is also nominated to participate (see fees above). Ideally, we would like two people to participate - the product manager and the user experience designer.

To nominate a product for the workshop, please send the following preliminary information to anirudha[at]iitb.ac.in by July 1st:

  • What is the product about? In what stage of development is it? How
    will it be available during the workshop?
  • Who are the targeted users?
  • Who will represent the product during the workshop?

If you need more information please contact anirudha[at]iitb.ac.in.

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